Terms of Sale

STANDARD TERMS & CONDITIONS OF SALE

1. TERMS - Payment for Goods supplied to customers without an approved account must be made on or before delivery.  Where customers have approved accounts, unless otherwise agreed these are due for settlement not later than the end of the month following the month in which goods are delivered.  Accounts are payable strictly nett.

The company reserves the right to charge the customer interest (both before and after any judgement) on the amount unpaid at rate of 8% per annum above the base rate of the Bank of England.

2. PRICES-Goods will be invoiced at prices ruling at date of despatch and we reserve the right to alter these without notice, if necessary.

3. MINIMUM INVOICE VALUE-In view of the cost of packing, postage and invoicing, a minimum charge of £50 will apply for any order despatched.

4. DELIVERY-Home: Carriage paid on consignments of £350 nett and over to destinations in uk Mainland and £450 nett to destinations in N. Ireland.

5. DELIVERY PROMISES-These are given in good faith and will be adhered to, as far as possible, but no liability can be accepted for subsequent unforeseen delays.  Goods offered ex-stock are subject to their being unsold on receipt of a written and confirmed order.

6. PACKING-Goods are boxed as indicated on each page of the price list and customers are asked to order to the nearest complete box, as splitting boxes entails extra work and will incur handling charges.  For Home Market, goods are supplied in free of charge packing cases which are non-returnable.  In the case of Export Markets, special cases are available at cost, prices upon application.

7. DESPATCH-Our normal method of despatch is by Carrier.  Despatch by Express Carrier or post will be charged at full carriage rates plus a packing and handling charge.

8. EXAMINATION OF GOODS-In the event of any discrepancy or damage in transit it is essential to mark Carrier's Delivery Note 'Contents Unexamined' and examine the goods in question at once, advising the carriers and ourselves of any discrepancy within 3 days.

9. NON DELIVERY OF GOODS-Customers are responsible for advising us of the non-delivery of goods within 7 days of the receipt of invoice in the case of GB consignments, or within 10 days in the case of consignments to Northern Ireland and Eire.

10. RETURN OF GOODS-This can only be permitted with prior agreement and only on normal stock lines with the proviso that we will raise a charge of 25% for restocking.

11. LIABILITY FOR DEFECTIVE GOODS-In the event of any article supplied proving defective in material or workmanship within a reasonable period, we undertake to replace or repair the article free of charge, which shall be the limit of our responsibility and we do not accept liability for any other costs direct or indirect, arising from such defective goods.

12. SPECIFICATION-The patterns illustrated in our catalogue are of the dimensions and weights shown and may be subject to modification in design which will be supplied unless otherwise instructed.  We reserve the right to modify alter or improve designs without notice.

13. CANCELLATION OF ORDERS-Cancellation will only be accepted by us on condition that all costs and expenses incurred by us up to the time of cancellation and all loss or damage by reason of such cancellation will be reimbursed by the customer to us forthwith.  Acceptance of such cancellation will only be binding on us if in writing.  A charge will be made for any costs incurred due to suspension or deferment of order.  We regret that we are unable, in any circumstances, to accept cancellation of orders for goods manufactured to customer's special requirements

14. RESERVATION OF TITLE AND RIGHT OF DISPOSAL - Notwithstanding delivery and the passing risk, property in and title to the goods shall remain with the seller until the seller has received payment of the full price of (a) all Goods and/or Services the subject of the Contract and (b) all other goods and/or  services supplied by the seller to the buyer under any contract whatsoever.  Payment of the full price shall include, without limitation, the amount of any interest or other sum payable under the terms of this and all other contract between the seller and the buyer.

15. BREACH-If the customer

(a) Makes default in or commits any breach of its obligations to the Company hereunder or

(b) Is involved in any legal proceedings in which its solvency is in question or

(c) Is a company and any meeting is convened or resolution is passed or petition is presented (otherwise than for reconstruction or amalgamation) to wind it up or a receiver is appointed or

(d) Ceases or threatens to cease to trade or if in the opinion of the Company serious doubts arise as to the Customer's solvency, then in any such case the Company shall immediately become entitled (without prejudice to its other claims and rights under the contract) to suspend further performance of the contract for such time not exceeding six months as it shall in its absolute discretion think fit or (whether or not notice of such suspension shall have been given) to treat the contract as wrongfully repudiated by the Customer and forthwith terminate the Contract.  The Company will notify the Customer of the exercise of its option to suspend or terminate the contract within a reasonable time of its becoming aware of the actual default on the Customer's part or other circumstances giving rise to the Company's rights under this condition.

16. PASSING OF RISK-The risk in the goods shall pass to the Customer when the Company delivers the goods in accordance with the terms hereof to the customer or other person to whom the Company has been authorised by the Customer to deliver the goods whether expressly or by implication and the Company shall not be liable for the safety of the goods thereafter and accordingly the Customer should insure the goods thereafter against such risks as may be commercially prudent.

17. SITE VISITS BY DORTREND PERSONNEL-The Company reserve the right to charge for visits to site, where it is clearly established that abuse or poor installation has caused the product to malfunction.  The charge will be made to the original purchaser and not to any third party.